Premier Support Engineer 2
Datadog(1 month ago)
About this role
A Premier Support Engineer is a customer-facing product expert on Datadog’s Technical Solutions team focused on ensuring Premier Customers are successful and satisfied with the platform. The role emphasizes customer advocacy, deep technical understanding of Datadog’s ecosystem, and collaboration across teams. It is a hybrid, in-office-forward position with strong opportunities for professional development and equity participation.
Required Skills
- Technical Support
- Customer Education
- Relationship Management
- Issue Reproduction
- Integrations
- Documentation
- Product Conversations
- Health Checks
- Linux
- Programming
About Datadog
datadoghq.comDatadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.