Technical Support Engineer, Tier 2
Gong.io(18 days ago)
About this role
A Technical Support Engineer at Gong delivers expert, customer-facing technical support for Gong’s Revenue AI platform, helping customers resolve complex product, integration, and API issues. The role emphasizes cross-functional collaboration with engineering, product, sales, and customer success to drive product adoption and continuous improvement. This position is based near Gong’s San Francisco office and supports a hybrid work environment.
Required Skills
- Zendesk
- Jira
- Salesforce
- API Debugging
- Python
- HTML/CSS
- Okta
- Azure
- SFTP
- Log Analysis
+5 more
About Gong.io
gong.ioGong is a Revenue AI operating system that helps go-to-market teams capture and analyze multimodal revenue signals—calls, meetings, emails, and more—to drive growth. The platform combines specialized AI agents, advanced signal processing, and purpose-built applications for deal intelligence, pipeline management, forecasting, and sales coaching. By surfacing actionable insights, automating routine work, and integrating with CRMs and collaboration tools, Gong helps revenue teams improve win rates, forecast accuracy, and rep productivity.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Gong.io
Similar Jobs
Technical Support Engineer (Tier 2) - Payments Team
Virtuous Software(1 month ago)
Technical Support Engineer
Plaid(19 days ago)
Senior Specialist, Enterprise Support
Qualtrics(13 days ago)
Technical Services Engineer III
Impact.com(25 days ago)
Technical Support Associate, Argentina
Webflow(18 days ago)
Technical Support Engineer 2
Datadog(1 month ago)