Premium Analyst I

The Premium Analyst I is primarily responsible for evaluating, approving, and processing mail and phone audits within a multi-functional business unit. This role provides direct customer service to internal and external stakeholders, including agents, policyholders, and regulatory bureaus, to address audit inquiries and policy concerns. The position involves analyzing audit adjustments, communicating with insureds and accountants to ensure correct classifications, and managing workflow to meet service goals.