Premium Product Coach
Dow Jones(1 month ago)
About this role
The Premium Product Coach is a customer-facing specialist focused on maximizing subscriber value from IBD's premium investing products (MarketSurge, Leaderboard, Swing Trader). The role is based in Los Angeles within Dow Jones' Customer Service team and reports to the Senior Manager, Premium Product.
Required Skills
- Customer Service
- Coaching
- Communication
- Problem Solving
- Relationship Building
- Webinars
- Technical Support
- Content Creation
- Organization
- Sales
About Dow Jones
dowjones.comDow Jones publishes the world’s most trusted business news and financial information in a variety of media. It delivers breaking news, exclusive insights, expert commentary and personal finance strategies.
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