TTEC Digital
TTEC Digital is seeking an experienced AWS Presales/Solution Architect to act as the technical subject matter expert for customers, collaborating with C-level and technical executives to design AI-driven customer experience solutions on AWS. The role involves leading technical discovery, creating innovative solution designs, and delivering demonstrations and proposals to drive business outcomes.
TTEC Digital is a global customer experience technology and contact center solutions provider that helps companies design, build, and operate modern customer service programs. It offers cloud contact center platforms, omnichannel engagement, conversational AI, analytics, workforce engagement and integration services to optimize interactions across digital and voice channels. TTEC Digital combines CX consulting, implementation and managed services to help enterprises improve satisfaction, reduce costs and accelerate digital transformation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TTEC Digital.
21% below the average for this role
TTEC Digital achieves 2025-2026 Microsoft AI Business Solutions Inner Circle award
Sep 25, 2025