ASAPP
The Principal AI Architect serves as a trusted technical advisor to C-level executives and enterprise architects, guiding them on the adoption of conversational and agentic AI. This role involves leading executive briefings, shaping custom requests, and embedding with delivery and engineering teams to provide concise guidance. The position also requires representing the company externally through content and industry conversations.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2014
ASAPP is an AI-native enterprise platform delivering agentic customer experience solutions for large contact centers. Its flagship product, ASAPP CXP, combines autonomous AI agents (GenerativeAgent®) with human-in-the-loop workflows to automate complex interactions, boost agent productivity, and deliver omnichannel experiences across voice, chat, and SMS. Serving global enterprises such as American Airlines, JetBlue, and Tangerine Bank, ASAPP targets CX leaders seeking to reduce costs, scale automation, and improve customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASAPP.
Call center AI firm ASAPP raises $120 mln, valued at $1.6 bln
May 19, 2021