Principal Business Systems Engineer

Aircall(17 days ago)

New York, NYOnsiteFull TimeSenior$156,663 - $209,930 (estimated)Go-to-Market Engineering

About this role

The Principal Business Systems Engineer at Aircall is a senior technical leader responsible for shaping the Go‑to‑Market technology architecture and strategy to support revenue growth and operational scale. This role partners with Sales, Marketing, Customer Success, and Revenue Operations to influence GTM tooling and analytics decisions and to guide long‑term technical direction.

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Required Skills

Business Automation
System Integration
Data Analytics
Salesforce
HubSpot
CPQ
API Workflows
Low-Code
Apex
Reporting

+2 more

Qualifications

Salesforce Developer Certification
Salesforce Administrator Certification
HubSpot Certification

About Aircall

aircall.io

Aircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.

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