Senior Backend Engineer

Aircall(1 day ago)

HybridFull TimeSenior$90,000 - $120,000Engineering

About this role

Aircall is a rapidly scaling AI-powered customer communications platform that integrates voice, SMS, WhatsApp, and AI tools to help customer-facing teams work more efficiently. They are looking for a Senior Backend Software Engineer to develop and maintain critical features that enhance their voice services and integrate with various customer tools.

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Required Skills

Typescript
AWS
Terraform
CloudFormation
GraphQL
Security
Scalability
Performance Optimization
Serverless
Backend

About Aircall

aircall.io

Aircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.

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