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© All Rights Reserved. ApplyBlast.com
Zendesk
The Principal Customer Architect at Zendesk helps enterprise customers transition from early proof of value to lasting adoption of the AI Resolution Platform. This role involves shaping technical adoption strategies, guiding customers through AI-enabled change, and coordinating with specialists to achieve measurable business outcomes. The position requires strong technical judgment, experience with customer-facing transformation, and the ability to lead structured discovery and stakeholder alignment.
Headquarters
San Francisco, California, United States
Company Size
5001-10000 employees
Founded
2007
Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zendesk.
Zendesk didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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