Principal Customer Success Executive - Energy , Media and Telco

ServiceNow

3 months ago

Remote

Full Time

Senior

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About this role

The Principal Customer Success Executive is responsible for leading post-sales activities for key accounts, focusing on driving long-term value and customer satisfaction through strategic guidance and collaboration with executive clients. The role involves fostering business transformation, managing relationships, and ensuring operational success.

Skills

About ServiceNow

servicenow.com

ServiceNow is a cloud-based platform that automates and manages enterprise workflows across IT, HR, customer service, security, and other business functions. Its Now Platform combines low-code app development, AI and automation, workflow orchestration, and analytics to digitize processes and connect previously siloed teams. Core offerings include IT service management (ITSM), IT operations, customer and HR service delivery, security operations, and industry-specific workflow apps. Organizations use ServiceNow for faster issue resolution, improved visibility, extensible integrations, and scalable operational efficiency.