Enterprise Customer Success Manager - Italy
Trustpilot
About this role
Trustpilot is seeking a Principal Customer Success Manager to manage and grow high-tier accounts in the Italian market, ensuring strategic alignment, customer satisfaction, and long-term retention. The role involves building executive relationships, translating business data into value, and contributing to product and process improvements.
Skills
About Trustpilot
trustpilot.comTrustpilot is an online consumer-review platform where people can read, write, and share reviews about businesses worldwide. It offers businesses tools to collect, manage, and showcase customer feedback—review invitations, on-site widgets, analytics, and reputation-management features—to help improve trust and visibility. Trustpilot aggregates ratings into searchable company profiles and a TrustScore, enforces community guidelines and moderation, and provides integrations for marketing and customer-experience teams. Headquartered in Copenhagen with a global footprint, it’s widely used by shoppers and brands to increase transparency and inform purchasing decisions.
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About Trustpilot
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Trustpilot .
Salary
$120k – $161k
per year