Principal Customer Success Manager
Workspan Inc
About this role
WorkSpan is seeking a Principal Customer Success Manager to manage strategic enterprise accounts, focusing on AI-enabled value realization and ecosystem strategy. The role involves collaborating with senior stakeholders, driving adoption and expansion, and leveraging AI tools to enhance customer outcomes. The candidate is expected to operate at a strategic level, influencing ecosystem partners and internal teams to maximize business impact.
Skills
About Workspan Inc
workspan.comWorkSpan is a partner ecosystem and co‑selling platform that helps technology vendors, hyperscalers, GSIs, ISVs and resellers scale revenue by coordinating joint deals and marketplace listings. Its product editions — including Hyperscaler Edition for cloud marketplace listing and cloud co‑selling and Ecosystem Edition for ISV/GSI/reseller collaboration — automate partner workflows, opportunity management, and joint pipeline development. WorkSpan connects partners to drive co‑sell adoption, streamline revenue processes, and track partner-driven pipeline and outcomes. Companies use it to orchestrate partner go‑to‑market motions, accelerate cloud sales, and manage partner program operations at scale.
About Workspan Inc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Workspan Inc.
Salary
$155k – $207k
per year