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Principal Customer Success Manager at SailPoint Technologies - ApplyBlast

Principal Customer Success Manager

SailPoint Technologies

1 month ago

4.7 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

The Principal Customer Success Manager serves as a senior strategic partner to complex, high-value customers, driving customer value and influencing product direction while mentoring colleagues within the Customer Success organization. This role involves collaborating with cross-functional stakeholders to ensure customers achieve measurable business outcomes and long-term success. The position is ideal for an experienced professional who excels in strategic discussions and navigating ambiguity.

Responsibilities

Own executive relationships and success planning for strategic accounts
Lead cross-functional initiatives to scale best practices across the organization
Coach and mentor other CSMs to build capabilities in strategic thinking

Skills

About SailPoint Technologies

sailpoint.com

Headquarters

Austin, Texas, United States

Company Size

1001-5000 employees

Founded

2005

View Profile

SailPoint Technologies is an enterprise identity security company offering a unified platform to secure every identity—human, machine, and AI. Their platform dynamically adjusts access, automates decisions, and enforces least privilege across organizations, helping enterprises defend against identity threats and operationalize zero trust. SailPoint serves industries including financial services, healthcare, manufacturing, and government, and is recognized as a leader in Identity Governance and Administration.