GM Financial
This hands-on Principal Engineer role leads the strategy, design, and production deployment of agentic voice solutions using Genesys within a contact center environment. The position requires expertise in AWS, Azure, and telephony to build, scale, and optimize voice bot solutions while partnering with vendors and cross-functional teams. As a technical leader, the role guides teams in designing enterprise-grade Generative AI solutions, including agentic systems and multi-agent orchestration. The engineer ensures AI capabilities are scalable, reliable, compliant, and aligned with organizational standards.
GM Financial provides personal and commercial auto loan financing offers and lease programs to customers around the globe.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for GM Financial.
GM Financial didn’t post a salary, so this is our estimate from similar listings.