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Principal Product Manager – Agentic AI Systems at Level AI - ApplyBlast

Principal Product Manager – Agentic AI Systems

Level AI

9 months ago

3.3 on Glassdoor

Remote

Full Time

Senior

17 applicants

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About this role

Level AI is an AI-native customer experience intelligence company building agentic AI systems for contact center workflows. The Principal Product Manager will drive product strategy and execution for agentic AI capabilities, working across Engineering, Applied AI/ML, Design, and customer teams to ship production-ready systems and ensure customer impact. This role emphasizes production rigor, customer engagement, and opportunities for broader platform ownership over time.

Skills

About Level AI

thelevel.ai

Headquarters

Mountain View, California, United States

Company Size

51-200 employees

Founded

2018

View Profile

Level AI provides call-center AI that uses semantic intelligence to analyze customer support interactions and surface actionable insights. Its platform helps contact centers understand conversations to improve agent performance, automate quality assurance, and enhance customer experience. Designed for operations and QA teams, Level AI integrates conversational analytics, coaching insights, and workflow automation to boost contact center effectiveness.