Principal Product Manager, Customer Experience Technology
Zillow(6 days ago)
About this role
Zillow Rentals is seeking a Principal Product Manager of Customer Experience Technology to lead the development of a support technology vision that enhances customer success through AI-driven support systems. The role involves defining roadmaps, integrating platforms like Salesforce and Zendesk, and improving support operations.
Required Skills
- Salesforce
- Zendesk
- AI
- Large Language Model
- Support Platforms
- Data Analysis
- Workflow Integration
- Customer Support
- Marketplace
- Product Strategy
About Zillow
zillow.comThe leading real estate marketplace. Search millions of for-sale and rental listings, compare Zestimate® home values and connect with local professionals.
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