Principal Product Manager, Self-Service
Expediainc(1 month ago)
About this role
A Principal Product Manager, Self-Service at Expedia Group leads the end-to-end product strategy for post-booking and self-service experiences across brands, focusing on making trip management stress-free and confidence-inspiring. The role builds and evolves an AI-enabled platform to route travelers to the best resolution across web, app, virtual agent, and voice channels to drive repeat behavior and loyalty.
Required Skills
- Product Management
- Roadmapping
- Self-Service
- Post-Booking
- AI/ML
- Analytics
- Experimentation
- Stakeholder Management
- Mentoring
- Operational Excellence
+1 more
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