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Principal Program Manager at Sprinklr - ApplyBlast

Principal Program Manager

Sprinklr

7 days ago

3.4 on Glassdoor

Bangalore, Karnataka, India

Onsite

Full Time

Senior

0 applicants

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About this role

The Principal Program Manager leads global programs for SDR and ISR teams, driving outcomes in productivity, pipeline quality, win rate, and retention through data-driven insights and consistent execution. This role partners with Sales Leadership, RevOps, and cross-functional teams to build operating rhythms, standardize processes, and remove blockers without direct authority. The position focuses on improving sales effectiveness, hygiene, and expansion motions across global regions.

Responsibilities

Design and run global programs to improve SDR and ISR productivity and pipeline quality
Build retention and expansion programs to track renewal health and identify churn risk early
Run weekly and monthly operating cadences to review productivity, hygiene, and win rate metrics

Skills

About Sprinklr

sprinklr.com

Headquarters

New York, New York, United States

Company Size

1001-5000 employees

Founded

2009

View Profile

Sprinklr is an AI-native customer experience management platform that unifies customer journeys across every touchpoint through four product suites: Sprinklr Service, Social, Insights, and Marketing. It empowers marketing, customer service, and CX teams with AI-driven automation, real-time insights, and omnichannel engagement capabilities. Trusted by global iconic brands, Sprinklr helps organizations deliver consistent, high-quality customer experiences that drive lasting loyalty.