Principal Swarm Lead- Voice Specialist Service Cloud
SalesForce1 Inc(3 months ago)
About this role
The role at Salesforce in Customer Success focuses on driving technical issue resolution related to voice systems, VoIP, and telephony, ensuring compliance with customer service agreements. Candidates will engage with various technologies and vendors as they troubleshoot and enhance overall system performance.
Required Skills
- Technical Troubleshooting
- VoIP Systems
- SIP Trunking
- Customer Engagement
- Monitoring Tools
Qualifications
- BTech/BS Degree in Technical Field
About SalesForce1 Inc
salesforce1.caAt SalesForce1 we are Independent Sales Agents representing International Manufacturers to the Candian retail market.
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