Assured
The Principal Technical Account Manager at Assured turns inbound customer activity into clear action and stronger operations by triaging complex issues and identifying patterns across support tickets. This role sits at the intersection of Client Engagement, Product, and Engineering to connect support activity with broader strategic initiatives and serve as a key voice of the customer. The position focuses on improving the support operating model and creating trust across teams by surfacing trends and risks early.
From AI-powered capabilities to frontier AI agents, Assured’s solutions power the entire claims lifecycle. Schedule a demo.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Assured.