Trust and Safety Agent, Account Safety Team
Rover.com(4 days ago)
About this role
Join Rover's Account Safety Team to investigate and prevent fraud on a popular pet care platform. The role involves analyzing patterns of fraudulent activity, resolving account safety incidents, and collaborating across teams to enhance trust and safety infrastructure. It offers opportunities to impact platform security and work remotely within specified states.
Required Skills
- Fraud Detection
- Investigation
- SQL
- Account Management
- Cybercrime
- Identity Verification
- Content Moderation
- Incident Response
- Fraud Analysis
Qualifications
- High School Diploma
About Rover.com
rover.comRover is an online marketplace that connects pet owners with local pet sitters and dog walkers. The platform lets users find and book services such as dog walking, doggy daycare, house sitting, drop-in visits and boarding, with profiles, reviews, secure messaging and in-app payments. Rover offers insurance/guarantees and background-check options for sitters, plus tools like scheduling, photo updates and GPS walk tracking. It operates across many cities in the U.S. (and in select international markets), emphasizing convenience and a vetted community of caregivers.
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