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Principal Value Consultant at Zendesk - ApplyBlast

Principal Value Consultant

Zendesk

1 month ago

3.7 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Zendesk is seeking a Principal Value Consultant to join the Pre-Sales Value Consulting team, focusing on building key customer relationships and architecting credible value strategies during the sales cycle. The role involves developing innovative value cases, influencing ARR, and collaborating with sales and customer success teams to drive deal closures in a fast-paced environment. The ideal candidate will leverage expertise in customer experience and contact center technology to provide strategic guidance and executive alignment.

Responsibilities

Lead cross-functional contact center engagements and facilitate Strategic Value Assessments
Interpret customer KPI data to provide detailed financial ROI analysis and recommendations
Create thought leadership content and enable business growth through industry trends

Skills

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

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Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.