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Pro Success Manager II at Thumbtack - ApplyBlast

Pro Success Manager II

Thumbtack

9 months ago

4.2 on Glassdoor

Remote

Full Time

Manager

1 applicant

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Apply to 100+ jobs

About this role

The Pro Success Manager is a hands-on people leader who manages a team of Success Specialists to drive retention, satisfaction, and growth for Thumbtack Pros. The role focuses on reducing churn, improving Pro outcomes, and scaling consistent execution through operational rigor and metric-driven decision making. This position partners cross-functionally with Sales, Product, and Marketing and is responsible for coaching teams, refining playbooks, and closing feedback loops with product partners.

Skills

About Thumbtack

thumbtack.com

Headquarters

Benicia, California, United States

Company Size

1001-5000 employees

Founded

2008

View Profile

Thumbtack is an online marketplace that connects people with local home service professionals across hundreds of categories — from plumbers and electricians to cleaners, landscapers, and event vendors. Consumers can search local pros, compare prices and reviews, request quotes, and book services online in a few simple steps. For professionals, Thumbtack offers lead generation and business tools to help manage jobs and grow their customer base. The platform’s matching and review system aims to simplify finding reliable help for home projects and everyday maintenance.