Proactive Support Manager for Storage Products
Hewlett Packard Enterprise(18 days ago)
About this role
The Proactive Support Manager for Storage Products at HPE is responsible for providing expert technical support and guidance on storage hardware and software, including MP Block, MP File, and MP Object storage solutions. They leverage deep product knowledge to troubleshoot complex issues, lead process improvements, and mentor team members within a hybrid work environment, contributing to customer satisfaction and operational efficiency.
Required Skills
- HPE Storage
- Troubleshooting
- Automation
- AI Tools
- Customer Service
- ITIL
- Hardware Knowledge
- Remote Support
- Technical Support
- Product Knowledge
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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