DTCC
The Problem Management Associate at DTCC oversees the entire lifecycle of IT problems, from identification and investigation to resolution, focusing on minimizing business impact through thorough root cause analysis. This role involves orchestrating the problem management process, utilizing data analytics to identify incident trends, and ensuring adherence to industry best practices and internal procedures. The position requires close collaboration with technical teams and other Service Management functions to drive continuous improvement and proactive problem resolution.
Headquarters
Jersey City, New Jersey, United States
Company Size
5001-10000 employees
Founded
1973
The Depository Trust and Clearing Corporation (DTCC) advances solutions that help markets grow and protect the security of the global financial system.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for DTCC.
DTCC didn’t post a salary, so this is our estimate from similar listings.
11% below the average for this role