ASM Research
The Problem Manager, Sr leads the end-to-end problem management function to identify, analyze, and eliminate root causes of recurring incidents impacting mission-critical IT services. This role owns the problem lifecycle from detection through investigation, remediation, and closure, ensuring permanent fixes or robust workarounds are implemented. The manager coordinates with incident, change, and service owners to prioritize problems by business impact and risk while championing data-driven continuous improvement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASM Research.
ASM Research didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role