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Coorb
The Problem Manager owns and drives the Problem Management process within the IT Service, focusing on identifying, investigating, and permanently resolving the root causes of recurring and high-impact incidents. The role aims to reduce incident volume and impact, eliminate known errors, and improve overall IT service stability and reliability through data-driven approaches and ITIL best practices. This position involves coordinating cross-functional investigations, managing the known error database, and championing proactive service improvement initiatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Coorb.