Problem Manager
NCR Atleos(1 month ago)
About this role
As the Problem Manager at NCR Atleos, you will oversee the Problem Management process, coordinating with IT teams to analyze problems and implement solutions to prevent recurring issues. This role requires managing communications with senior leaders and ensuring adherence to policies and ITIL best practices to improve overall IT services.
Required Skills
- Problem Management
- ITIL
- Project Management
- Root Cause Analysis
- Change Management
Qualifications
- Bachelor’s degree in computer science or related field
- 4+ years of experience in ITSM or Information Technology
About NCR Atleos
ncratleos.comDelivering exceptional ATM & ITM solutions, NCR Atleos empowers financial institutions & retailers to expand access & optimize branch operations.
View more jobs at NCR Atleos →