Infosys BPM
The Process Specialist serves as the primary point of contact for customer service and order management, ensuring end-to-end ownership of query resolution and proactive order book management. This role focuses on maintaining customer satisfaction through relationship building, timely issue resolution, and accurate order fulfillment within a manufacturing environment. The specialist collaborates with internal teams and utilizes SAP and Salesforce to support daily operations and meet service level agreement targets.
Headquarters
Electronics City, Karnataka, India
Company Size
10001+ employees
Founded
2002
Infosys BPM offers transformative Business Process Management (BPM) services, enabling global enterprises to optimize their operations. Explore our business process services to drive efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Infosys BPM.
Infosys BPM didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role