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Production Operations Specialist at Dentsu - ApplyBlast

Production Operations Specialist

Dentsu

4 months ago

3.6 on Glassdoor

Bengaluru, India

Onsite

Full Time

Senior

0 applicants

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About this role

A Production Operations Specialist at Merkle ensures reliable production support for Salesforce Commerce Cloud and Order Management Systems by analyzing cross-system issues and driving end-to-end resolution. The role requires independent ownership of incidents, clear communication with internal and external teams, and deep troubleshooting skills within e-commerce fulfillment ecosystems. Candidates must demonstrate strong analytical thinking and the ability to navigate complex technical environments to remove blockers and accelerate issue resolution.

Responsibilities

Analyze complex cross-system issues and propose actionable recommendations
Maintain rigorous documentation and information management during investigations
Operate independently with strong judgement and prioritization
Collaborate with internal and external partners to accelerate issue resolution
Provide solution-first updates focused on recommendations rather than open questions

Skills

About Dentsu

dentsu.com

Headquarters

Higashi, Tokyo, Japan

Company Size

10001+ employees

Founded

2013

View Profile

Dentsu is an integrated growth and transformation partner to the world's leading organizations, founded in 1901 in Tokyo, Japan. Present in over 145 countries and regions, Dentsu delivers end-to-end experience and business transformation through a global network of agencies spanning Media, CXM, and Creative. Its leadership brands include Dentsu Creative, Carat, iProspect, dentsu X, Merkle, and Tag.