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Producer Engagement & Support Representative (#22549) at Encora - ApplyBlast

Producer Engagement & Support Representative (#22549)

Encora

3 months ago

3.8 on Glassdoor

Mexico City, Mexico, Mexico

Onsite

Full Time

Junior

0 applicants

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About this role

The role provides professional support to insurance producers via phone, email, and chat, handling inquiries about systems, processes, quotes, and operational issues. It focuses on engaging inactive producers, executing outbound campaigns, and maintaining accurate records in CRM platforms while collaborating with sales and underwriting teams.

Responsibilities

Provide support to insurance producers via phone, email, and chat
Execute multi‑touch engagement and reactivation campaigns
Document interactions and maintain records in CRM systems

Skills

About Encora

encora.com

Headquarters

Santa Clara, California, United States

Company Size

5001-10000 employees

View Profile

Encora is a global digital engineering and technology services company that helps businesses build and scale software products. The company provides services including software development, cloud engineering, data and AI solutions, quality engineering, and digital transformation for industries such as finance, healthcare, retail, and technology.