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Product Advocate at Apollo.io - ApplyBlast

Product Advocate

Apollo.io

13 days ago

4.0 on Glassdoor

Manila, Metro Manila, Philippines

Hybrid

Full Time

Junior

0 applicants

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About this role

The Product Advocate role at Apollo.io involves delivering exceptional customer experiences by leveraging deep product expertise and strong communication skills to troubleshoot and resolve customer issues. This position requires collaborating across teams to ensure customers achieve their goals while optimizing support processes and contributing to the company's values-driven culture. The role demands a commitment to continuous improvement and ownership in helping revenue professionals find accurate contact information and automate outreach.

Responsibilities

Handle customer inquiries via digital and voice channels to provide technical support
Troubleshoot and resolve complex customer issues while escalating problems effectively
Validate workflows and identify patterns in customer feedback to inform internal discussions

Skills

About Apollo.io

apollo.io

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2015

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This company is a go-to-market platform that helps revenue teams generate and manage pipeline across outbound prospecting, inbound lead capture, contact enrichment, and deal tracking. It bundles automation, data enrichment, and analytics with CRM and third‑party integrations so sales and marketing teams can run scaled sequences, qualify leads faster, and surface higher‑quality opportunities. The product is aimed at growth and enterprise sales organizations that want to improve conversion rates, shorten sales cycles, and get clearer visibility into pipeline performance.