Product Analyst, Customer
Shiftsmart
About this role
A Product Analyst at Shiftsmart focuses on improving labor productivity and customer experience through product development and operational rigor. The role involves deep dives into product features, customer feedback, and analytics to drive meaningful improvements for enterprise customers and frontline workers.
Skills
About Shiftsmart
shiftsmart.comShiftsmart is a workforce management solution designed to meet the dynamic staffing needs of enterprises through its robust, end-to-end technology platform. The company connects businesses with skilled workers, enhancing fulfillment, reducing turnover rates, and improving work quality. With a community of over three million workers across more than 50 countries, Shiftsmart empowers companies to find qualified personnel quickly and manage their workforce efficiently. Its tools facilitate flexible scheduling, real-time metrics tracking, and seamless payment processing to maximize operational efficiency.
Recent company news
Dallas InnovatesFlexible Labor Platform Ramps Up with Five Leadership Hires and Promotions
Mar 4, 2021
Curly W LiveFrom the Community: An interview with Patrick Brandt, President of Shiftsmart, Inc.
Nov 20, 2020
ForbesStartup Shiftsmart Grew Users By 300% By Connecting Hourly Workers With Unfilled Shifts During The Pandemic
Apr 14, 2021
Fast CompanyThe 10 most innovative not-for-profit organizations of 2021
Mar 9, 2021
Business WireShiftsmart Raises $95 Million in a Series B to Transform the Labor Industry for Workers and Employers Alike
Dec 2, 2021
About Shiftsmart
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Shiftsmart.
Salary
$100k – $140k
per year