Customer Experience Data Analyst (Nashville, TN or Cambridge, MA)
Philips(1 month ago)
About this role
The Customer Experience Data Analyst at Philips Healthcare NA transforms complex healthcare data, including unstructured customer feedback, into actionable insights that drive B2B customer experience improvements. The role partners across product, marketing, clinical, and operations teams and leverages advanced analytics, AI, and digital tools to support innovation and operational excellence.
Required Skills
- Advanced Analytics
- AI
- Power BI
- Excel
- Qlik
- Azure Databricks
- CRM
- Data Visualization
- Storytelling
- Voice Of Customer
+5 more
Qualifications
- Bachelor's Degree
- Master's Degree (Preferred)
About Philips
philips.comLearn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.
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