Product Documentation Lead
Triple Whale(14 days ago)
About this role
Triple Whale is an ecommerce intelligence platform that consolidates data, provides measurement tools, and uses AI to deliver insights and automation for business growth. The company is seeking a documentation professional to enhance clarity, usability, and customer understanding across their knowledge base and product documentation.
Required Skills
- Technical Writing
- Documentation
- Customer Support
- Data Analysis
- Video Production
- Product Management
- Knowledge Base
- AI Systems
- Ecommerce
- Content Creation
About Triple Whale
triplewhale.comTriple Whale is an e-commerce analytics and attribution platform that consolidates sales, ad, and email data into unified, real-time dashboards so direct-to-consumer brands can track performance and profitability. It provides ROAS and lifetime-value reporting, cohort analysis, creative and channel-level attribution, and automated reporting to help marketing and finance teams make data-driven decisions. Built to integrate with Shopify and major ad and marketing platforms (Meta, Google Ads, Klaviyo, etc.), Triple Whale targets growth-focused DTC brands looking to simplify analytics and optimize ad spend.
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