Assembled
Assembled is seeking a Product Manager to build agentic automation that handles operational decisions for customer support teams, from managing staffing gaps to approving time off. This role involves taking a new revenue-generating product from 0 to 1, defining controls for autonomous decisions, and partnering with go-to-market teams on packaging and pricing. The position is based in the San Francisco office, requiring an in-person work schedule five days a week.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2018
Assembled is a modern support operations platform that combines contemporary workforce management with AI-powered issue resolution to scale exceptional customer support. It helps leading brands optimize omnichannel staffing, gain visibility into agent and BPO performance, and automate high-quality customer experiences. By unifying staffing, analytics, and automated resolution, Assembled enables scalable, efficient support across channels. The platform is designed for enterprises seeking measurable improvements in service levels, costs, and agent productivity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Assembled.
152% above the average for this role