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Product Manager, Checkout Experience at Klaviyo - ApplyBlast

Product Manager, Checkout Experience

Klaviyo

3 months ago

3.3 on Glassdoor

Boston, MA

Hybrid

Full Time

Senior

0 applicants

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About this role

A Product Manager at Klaviyo will own the checkout experience, focusing on improving conversion rates and reducing friction for prospective customers. The role involves partnering with Engineering, Design, and Analytics to build intuitive purchasing flows, manage subscriptions, and integrate payment platforms like Stripe. Success in this position relies on using customer research, experimentation, and data analytics to drive measurable business outcomes.

Responsibilities

Own product initiatives to increase checkout conversion and reduce friction
Build intuitive purchasing experiences for plan selection and subscription activation
Partner with Engineering and Design to improve checkout flows through research
Analyze conversion funnels and product metrics to identify improvement opportunities
Collaborate with Growth and Finance teams on pricing experiments and go-to-market initiatives

Skills

About Klaviyo

klaviyo.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Klaviyo is a B2C CRM and marketing automation platform that unifies AI-powered email and SMS to help ecommerce brands drive growth and retention. It uses customer data, advanced segmentation, and automation flows to deliver personalized, omnichannel experiences across email, SMS, WhatsApp, and more — including AI-driven capabilities via K:AI Agents. Klaviyo emphasizes measurable results with analytics, testing, and integrations with major ecommerce platforms to boost revenue and lifetime value. Companies use it to build targeted lifecycle campaigns, personalized messaging, and data-driven retention strategies at scale.