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© All Rights Reserved. ApplyBlast.com
epson
The Product Manager, CX & Customer Lifecycle will drive the strategic direction and execution of Epson's direct-to-consumer subscription program throughout the customer lifecycle. This role focuses on enhancing customer experience, managing subscriber success and retention, and overseeing BPO relationships to improve service processes and resolve customer issues. The position involves analyzing telemetry data and customer feedback to implement strategies that reduce churn and increase subscriber lifetime value.
Company Size
1-10 employees
Epson (Seiko Epson) is a global technology company that designs and manufactures printers and imaging products, projectors and scanners, point-of-sale systems, microdevices, and automated production/robot systems for consumer, business, and industrial markets. The company is known for precision, compact mechatronics and printing technologies and offers a broad portfolio spanning office and retail hardware to industrial automation. Epson emphasizes sustainability, corporate responsibility, and ongoing technology innovation across its businesses. Its corporate and regional portals provide product information, support, investor relations, and news for customers worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for epson.