Product Manager III, Omnichannel Customer Communications
WEX(1 month ago)
About this role
An Omnichannel Communications Product Manager at WEX drives the strategy and ongoing optimization of cross-channel customer communications across email, SMS, in-app, chat, voice, push, and emerging AI channels. The role focuses on shaping platform capabilities to ensure seamless, relevant interactions and alignment with customer needs. The position is remote but requires residency within 30 miles of specified U.S. cities.
Required Skills
- Omnichannel Strategy
- Messaging APIs
- Marketing Automation
- Journey Orchestration
- A/B Testing
- Segmentation
- Data Analysis
- Regulatory Compliance
- Stakeholder Management
- Product Roadmapping
Qualifications
- Undergraduate Degree
- Advanced Degree (Preferred)
About WEX
wexinc.comWEX is the global commerce platform for fuel and fleet, employee benefits, and business payments. Simplify your business and let WEX handle the complex.
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