Product Manager, Support
CHYM(3 days ago)
About this role
A Product Manager at Chime will lead the development and implementation of tools and workflows that enhance the support experience for human agents, especially as automation and AI become more prevalent. The role involves shaping the future of support tools, collaborating with cross-functional teams, and managing complex, high-impact projects within a mission-critical environment.
Required Skills
- Product Management
- AI
- Automation
- Support Tools
- Stakeholder Engagement
- Strategy
- Execution
- Technology
- Problem Solving
- Cross-functional Collaboration
About CHYM
chime.comChime is a mobile-first fintech and neobank that offers simple, low-fee banking services through an app-first experience. It provides a Spending (checking) account with a Visa debit card, high-yield Savings, early direct deposit, fee-free overdraft via "SpotMe," and a Credit Builder program to help users establish credit. Chime’s accounts are FDIC-insured through partner banks, and its product focus is on automatic savings, transparent pricing, and enabling faster access to paychecks. Founded in 2013 and headquartered in San Francisco, Chime targets consumers who want a straightforward, digital-first alternative to traditional banks.
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