Product Designer (Experienced)
Assembled(17 days ago)
About this role
Assembled is innovating customer support by integrating AI and human agents within a unified platform. The company is looking for a product designer to develop AI-backed support experiences, collaborating with cross-functional teams and playing a key role in shaping the user experience. The role emphasizes understanding user needs, designing complex workflows, and contributing to the company's product development.
Required Skills
- Figma
- Data Visualization
- Interaction Design
- UX Design
- Web Components
- AI Technology
- Customer Support
- Workflow Design
- Design Systems
- UI Design
About Assembled
www.assembled.comAssembled is an innovative support operations platform designed to enhance customer service through advanced workforce management and AI-driven solutions. The platform enables businesses to effectively manage omnichannel staffing, track agent and BPO performance, and automate customer interactions across various channels including chat, email, and voice. Leading brands leverage Assembled's tools to optimize their support processes, ultimately driving efficiency and improving customer experiences. The platform is tailored to support both human agents and AI counterparts, making it a versatile solution for modern customer service teams.
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