Product Operations Manager, Cards
Careers at Tide(1 month ago)
About this role
The Product Operations Manager (Cards) at Tide is a Payments Operations role responsible for ensuring reliable, compliant and scalable card operations across member support, finance, risk, product and tech. The role supports product delivery, drives data-led decisions, and owns operational processes, KPIs and SLAs. It focuses on continuous improvement, regulatory adherence and cross-functional collaboration with internal teams and external suppliers.
Required Skills
- Card Management
- Stakeholder Liaison
- Stock Replenishment
- Data Analysis
- Reporting
- Chargeback Monitoring
- Process Design
- Process Monitoring
- Risk Compliance
- Project Management
+11 more
About Careers at Tide
tide.coTide is a UK-based, digital-first business banking platform that provides small businesses, freelancers and sole traders with online business accounts and corporate cards. It combines fast, paperless onboarding with tools for payments, invoicing, expense management and automated bookkeeping, plus integrations with popular accounting software. Tide also offers lending and cashflow products and a marketplace of partner services to help firms manage admin and grow without traditional bank branches.
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