Product Operations Specialist | Identity & Fraud

Ramp(1 month ago)

HybridFull TimeMedior$115,000 - $157,000Product

About this role

The Product Operations Specialist for Identity & Fraud at Ramp will support the scaling of product offerings by leveraging data to identify user opportunities and streamline processes. This role focuses on user management, roles, and permissions within the Identity and Fraud team, ensuring seamless and secure user governance. Responsibilities include improving customer experience, closing documentation gaps, managing feature launches, and optimizing operational processes for expanding product capabilities. The position requires a minimum of 2 years experience in product operations or related fields, with a strong emphasis on data analysis and user research.

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Required Skills

Product Operations
Data Analysis
User Research
Project Management
Process Optimization
Documentation Management
Customer Support
Automation
Product Analytics
Self-Starter

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About Ramp

ramp.com

Ramp is a spend management platform designed to simplify financial operations for businesses. It integrates corporate cards, travel, expense management, and accounts payable into a single solution to automate and enhance efficiency. Organizations leverage Ramp's tools to streamline financial workflows, optimize spending, and improve expense visibility, helping to control costs effectively. Additionally, Ramp aims to provide users with comprehensive insights and analytics for better financial decision-making.