Upstart
The Product Quality Manager, Unsecured Lending leads end-to-end quality testing and oversight for unsecured lending products, ensuring compliance with regulatory and internal policy requirements. This individual contributor role involves defining risk-based testing coverage, validating automated monitoring, and collaborating with cross-functional teams to resolve control gaps and drive remediation. The position focuses on maintaining a scalable, data-driven quality oversight program for the company's lending marketplace.
Headquarters
San Mateo, California, United States
Company Size
1001-5000 employees
Founded
2012
Upstart is an AI-driven lending platform that partners with banks and credit unions to offer personal loans, auto refinancing, and debt consolidation while expanding access to affordable credit. Founded by ex-Googlers, it uses a proprietary underwriting model that goes beyond FICO—incorporating signals like schools attended, area of study, academic performance, and work history—to identify high-quality borrowers, including those with limited credit history. Consumers can check rates online with no impact to their credit and access fast funding with transparent pricing and no hidden fees. Financial institutions integrate Upstart to originate loans more efficiently and reach underserved borrowers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Upstart.
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