Product Service Specialist
Caterpillar
About this role
A Product Support Specialist at Caterpillar Inc. provides technical support for Mining Technology (MineStar) hardware and software, resolving issues for dealers and customers through ticketing systems and communication. The role involves troubleshooting, root cause analysis, and collaboration with service engineering to ensure customer satisfaction.
Skills
Qualifications
About Caterpillar
caterpillar.comCaterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.
Recent company news
MarketBeatCaterpillar Inc. $CAT Shares Sold by Connor Clark & Lunn Investment Management Ltd.
6 hours ago
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CaterpillarCaterpillar in South Africa
Sep 15, 2025
About Caterpillar
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Caterpillar.
Salary
$87k – $127k
per year