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© All Rights Reserved. ApplyBlast.com
RealPage, Inc.
The Product Support Agent I communicates with customers via phone, chat, and email to provide assistance with RealPage software products. This role focuses on diagnosing issues, recording them in the CRM tool, and achieving high First Call Resolution rates or escalating to Tier 2 agents. The position aims to deliver customer-centric care and drive satisfaction through efficient troubleshooting and personalized support.
Headquarters
Richardson, Texas, United States
Company Size
5001-10000 employees
Founded
1998
RealPage is a provider of web-based property management software and AI-powered solutions for multifamily housing, commercial real estate, and rental property operations. Its flagship OneSite platform and related products deliver property, financial and facilities management along with document and learning management, digital disbursements, and advanced data analytics to drive efficiency and NOI growth. RealPage focuses on automation, analytics, and integrations to help owners, operators, and managers optimize leasing, accounting, maintenance, and resident services across portfolios.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RealPage, Inc..
RealPage, Inc. didn’t post a salary, so this is our estimate from similar listings.