Product Support Analyst (Fixed Term Contract)
Cutover
About this role
Cutover is seeking a Product Support Analyst for a 10-month fixed-term contract to provide exceptional support to enterprise clients using their Collaborative Automation SaaS platform. The role focuses on resolving technical issues, assisting users, and collaborating with internal teams to enhance customer experience.
Skills
About Cutover
cutover.comCutover is a cloud-hosted Collaborative Automation platform that provides automated runbooks and operational orchestration for enterprise technology teams. It connects people, processes, and tools to plan, execute, and audit complex activities such as IT and cyber disaster recovery, cloud migrations, and software releases. By coordinating teams and technology, Cutover reduces risk, accelerates migrations and releases, and improves operational visibility and accountability through automation, integrations, and reporting. Founded in 2013, the company has offices in London and New York.
Recent company news
Trains MagazineAmtrak plans track work at Penn Station as Portal Bridge cutover continues: news report (updated)
1 week ago
Computing UKStandardise to accelerate: Inside Nestlé’s near‑zero‑downtime SAP cutover
Jan 7, 2026
Fast CompanyThe success of Alaska Airlines’ takeover of Hawaiian hinges on this crucial IT system
Nov 9, 2025
News12 | New JerseyCommuters turn to Academy Express bus service as prices rise, hybrid work ends
Aug 13, 2025
Insight DIYIT Cutover Hits Q3 Sales At Asda
Nov 29, 2025
About Cutover
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cutover.
Salary
$40k – $50k
per year
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