Keyloop
The Product Support Analyst will own, troubleshoot, diagnose, and resolve customer issues, ensuring timely escalation when needed. The role involves communicating empathetically with customers, documenting solutions, and contributing to knowledge sharing and case reduction initiatives.
Keyloop is an automotive retail technology company trusted by 20,000+ retailers and 80 OEMs across 90+ countries. It offers the Fusion Automotive Retail Platform, encompassing solutions for sales, acquisition, marketing, vehicle management, aftersales service, and dealer management systems (DMS). Keyloop's products are designed to help automotive dealers and OEMs streamline operations, increase profitability, and enhance the customer experience across the full retail lifecycle.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Keyloop.
72% below the average for this role