Thomson Reuters

Product Support Associate

Thomson Reuters(1 month ago)

HybridFull TimeMedior$112,236 - $149,334 (estimated)Customer Service and Support
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About this role

A Product Support Associate at Thomson Reuters Legal division is the customer-facing expert who helps clients navigate the company’s software and products. The role focuses on resolving technical inquiries and diagnosing issues to drive customer satisfaction. The position operates within a collaborative, fast-paced operations and customer service environment.

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Required Skills

  • Troubleshooting
  • Technical Support
  • Customer Service
  • Phone Support
  • Email Support
  • Chat Support
  • Documentation
  • Collaboration
  • Communication
  • Multitasking

Qualifications

  • Bachelor's Degree
Thomson Reuters

About Thomson Reuters

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Thomson Reuters empowers professionals with cutting-edge technology solutions informed by industry-leading content and expertise.

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