Software Support Specialist
CompuGroup Medical SE & Co. KGaA(5 months ago)
About this role
A Software Support Specialist at CompuGroup Medical provides technical assistance and customer service for the company’s e-health software, helping healthcare customers access and use products effectively. The role involves responding to customer inquiries via phone, chat, and email, documenting interactions, and creating knowledge base articles. It supports the company’s mission to build digital healthcare solutions that improve patient outcomes.
Required Skills
- Customer Support
- Troubleshooting
- Knowledge Base
- CRM
- Windows OS
- Phone Support
- Email Support
- Chat Support
- EHR
- Medical Terminology
+2 more
About CompuGroup Medical SE & Co. KGaA
cgm.comCompuGroup Medical is a leading global provider of practice management, EHR, telehealth, RCM, and laboratory software and services.
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